We guarantee our puppies to be in good health to the best of our knowledge. All puppies will have a vet exam one to three days prior to delivery to their new home to ensure they are free of any defects or illness. All shots are up to date and puppies will be free from obvious defects at the time of delivery. Should a defect or a problem be found during this pretrip exam you will be notified immediately and your payment will be refunded in full. We strive to provide a wonderful companion that is healthy and will be the perfect addition to your family and home. Also we insist that we visit with you via telephone prior to the baby's delivery. This is to ensure that you and your family are prepared for the new arrivial's care and well being.
You must have your puppy examined by a licensed veterinarian within 24 hours of delivery. We must be informed immediately of the examination’s result by e-mail or telephone. No charges will be reimbursed unless we are notified and we approve prior to treatment. Failure to complete this crucial step will terminate the health guarantee on your puppy. This guarantee will then be null and void. Be sure to provide your puppy with routine preventive care, such as, but not limited to: Annual physical examinations by a licensed veterinarian. Follow veterinarian guidelines for vaccinations and deworming.
Your puppy is guaranteed until one year of age against fatal and life altering congenital diseases which adversely affect the health of the animal. This includes severe hip dysplasia, which hampers a dog’s movement and natural gait and requires surgery to correct; kidney, heart, pancreas, spine, and liver problems of a severe life threatening or altering nature. If the dog dies within this one year time frame, you must pay to have it autopsied to ascertain reason of death. If reason is congenital, we will replace the puppy. All items covered under this guarantee are by replacement only. We do not give refunds. A puppy showing any serious genetic or congenital defect will be replaced as follows: Animal must show the defect by one year of age. We must be notified of the problem within two (2) business days of the licensed veterinarian’s determination and have one (1) report from an unassociated veterinarian stating the same problem. We will then provide a replacement puppy of equivalent value. A puppy with a defect must be returned to us in good condition, other than the specified problem or euthanized with our permission at your expense to qualify for a replacement puppy. The replacement puppy will be mutually agreed upon by both parties and will be of comparable quality. It is understood that the replacement puppy may not be from the exact same parents as the original puppy. No refund, in part or in full, will be given. This guarantee applies to the original puppy only and is nontransferable to a second party.
We will not be held responsible for any medical expenses incurred. You, as the buyer, are fully aware that owning a puppy means trips to the veterinarian and understand that you will be responsible for all payments. As of the date of delivery, your puppy has received proper vaccinations and has been dewormed on a strict schedule. You have been informed of the puppy's vaccination and deworming schedule and are aware of future vaccinations and dewormings that will be due. This guarantee does not cover Coccidia and Kennel Cough, which are common in puppies that are shipped and is usually caused by bacteria. Kennel Cough is self-limiting and, like the common cold, must run its course. Full recovery is expected and Kennel Cough, on its own, is not life threatening. There are certain disorders that may be caused by environmental factors, such as but not limited to: allergies, thyroid dysfunction, demodectic mange, cancer, tumors, growths, scabies, mite related illness, viral infections and other autoimmune disorders which are not covered by this guarantee. Any physical problem which is or could be the result of injury is not covered under this guarantee. There is no guarantee that you will be able to show or breed your puppy regardless of show or breeding potential.
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